Own Your Guest's Experience

There is no setup fee. Ogent offers free onboarding to get your portal live quickly.

No, Ogent has no long-term contracts. You can cancel at any time.

Yes, Ogent provides a testing environment so you can verify everything before going live.

Ogent provides an embeddable ordering link or widget you can add to your existing website.

New QR codes can be generated anytime from your Ogent dashboard and printed for your tables.

Yes, Ogent supports unique QR codes per table, room, or station so orders are routed correctly to your staff.

Yes. The Menu Editor has a one-click Import POS Menu button that pulls in your entire menu — categories, items, modifiers, and prices — automatically.

Yes. Each item has separate visibility toggles for Online and Dine-in channels, so you can offer different items to different ordering contexts — for example, restricting alcoholic beverages to on-site guests only.

Yes, item visibility settings let you restrict items to the Dine-in channel only so they never appear on your online ordering portal.

Yes. The Modifier Editor lets you create named modifier groups with individual options, per-option pricing, and minimum and maximum selection rules.

Yes. Category Schedule lets you set specific days of the week and start/end times for any category — perfect for happy hour menus, lunch specials, or seasonal offerings.

Yes. The Hide Items / Modifiers feature lets you hide any item or modifier option either until tomorrow — where it reappears automatically the next day — or permanently until you restore it.

Ogent supports Pre-order Pickup & Delivery, Pre-order Pickup Only, Pre-order Delivery Only, Table Service, and Dine-in Counter Pickup. Each portal can be configured independently.

Yes. Portal Settings lets you update your default order prep time at any time so guests always see an accurate pickup estimate.

Yes. Portal Status lets you pause Online, Dine-in, Table Side, or Delivery portals independently — for 30 minutes, 1 hour, 2 hours, or until tomorrow — without affecting the others.

Yes. The After Hours Setting can be configured to 'Accept Pre-order' so guests can schedule future orders outside your operating hours, or set to 'Menu without ordering' to display the menu only.

Yes, guests can place advance orders by selecting a future pickup or delivery time that works for them.

Yes. Delivery Settings gives you three options: your own delivery staff, DoorDash (Ogent's third-party delivery partner), or a direct Uber Eats integration.

Yes. You can set a flat delivery fee, a minimum order amount required for delivery, and a free-delivery threshold in the Delivery Settings.

Yes. You can set a maximum driving distance in miles to define your delivery zone.

Yes, customers can select their preferred fulfillment method at checkout when both are enabled on your portal.

Yes. Store Settings includes a Holidays & Special Hours section where you can add custom open or closed schedules for specific dates throughout the year.

Yes, Ogent syncs pricing from your Clover POS so updates reflect automatically.

Yes, inventory updates from Clover are reflected in your Ogent ordering portal.

Yes. The Order Management screen shows every order across all channels — online, dine-in, table side, delivery — with filters by source, fulfillment type, and date range.

Yes. Each order can be moved through four statuses directly from Order Details: New, In-Progress, Order-Ready, and Completed. Guests receive an automated text when their order is marked ready.

Yes. Order Details includes a Change Pickup Time action so you can update the expected time if there is a kitchen delay.

Yes. The Issue Refund button in Order Details lets you process a full or partial refund through an itemized selection — no need to go through your payment processor separately.

Yes, guests can place multiple orders during their visit and settle the tab at the end.

The Analytics dashboard shows total orders, net revenue, average tip, average order size, a daily revenue chart, and breakdowns by payment method, fulfillment type, and order source.

Yes. The Top Items Sold report in Analytics shows quantity sold and revenue for each of your best-performing items.

Yes. The Customers (Top Spend) table in Analytics displays each customer's order count and total spend so you can recognize and reward your most loyal guests.